CHARMS (Case Management Software) is a specialized system used by the adoption and fostering community in the UK and Ireland, as well as by other child and adult services. Here are some key features of CHARMS:
Mimics Paper Files: CHARMS was designed to mimic the best features of paper files. It organizes case records in chronological order, with separate sections for each stage of assessment, training, and approval processes. The goal is to provide a simple, intuitive interface that resembles traditional paper-based workflows.
Single Screen for Chronology: Unlike complex systems, CHARMS uses just one easy-to-use screen to record all aspects of the chronology. This streamlined approach ensures that users can efficiently manage case information without navigating through multiple screens.
Safety and Security: CHARMS prioritizes safety. It has undergone rigorous testing against stringent criteria and has been reviewed by technical professionals. Independent penetration testing is conducted regularly. Additionally, user feedback has contributed to its continuous improvement.
Community-Driven Development: CHARMS actively involves its users—care staff, educators, social workers, and support staff—in shaping its functionality. It adapts to the ever-changing needs of the children's and adults' services community.
Unique Reporting: CHARMS offers unlimited report creation, providing real-time, accurate insights into data. It balances operational staff needs with management information requirements.
Social Care Network Solutions (SCN): SCN, the supplier of CHARMS, operates on the principle that IT systems should enhance care delivery. SCN is privately owned, follows sociocratic principles, and ensures that all stakeholders have a say in CHARMS' development.
In summary, CHARMS is a user-friendly, secure case management solution that supports professionals in the children’s adoption, fostering, residential, supported accommodation and other children’s services. CHARMS is also widely used across adult services – both statutory and independent. It's a valuable tool for safe record-keeping and efficient information management. If you'd like more information, feel free to contact us at info@socialcarenetwork.com or call 0161 237 1872.
