Digital Public Services: Designing and Delivering User-Centric Services
- 12-11-2015
- 08:30 - 16:15
- Pendulum Hotel & Manchester Conference Centre
LivePerson_logo_JPEGLivePerson provides cloud-based solutions that help organisations better understand and meaningfully connect to consumers through messaging, across all digital channels.
Our solutions empower clients to engage customers with the most appropriate, most cost-effective type of interaction—such as chat, voice, targeted content, and video—delivering rich, personalised, cross-channel experiences. We deliver the right experience at the right moment, on mobile, website or tablet, based on customer and business intelligence.
From the largest global enterprises to small businesses, 8,500 customers – such as Leeds City Council, TalkTalk, RBS, EE, and Virgin Atlantic – trust us to deliver higher customer satisfaction rates, significantly lower support costs and increased conversions.