Ted got involved in process management in 1989. While working in Aerospace in the United States, he became part of a team introducing World Class Manufacturing principles in several factories. The companies the team worked with dramatically improved their service performance whilst reducing their costs. In 2008 he started his own company and soon got involved with local governments. As times were turbulent for local governments in these times, they had the same goals as we experienced in industry earlier: A squeeze in budget and need to improve service levels and offer new services. Currently Ted and his team work with 70 local government organisations in The Netherlands and an even number of SME and large companies in Healthcare, manufacturing and finance.
