NHS Improving Quality is the national improvement body which supports the NHS to improve the quality and efficiency of services for patients, across the whole healthcare system.
Sarah Tilford has worked in the NHS for 26 years, first qualifying as a Registered General Nurse in 1991. Following experience in a variety of clinical settings, Sarah chose to specialise in critical care nursing. She later retrained and graduated in Health and Social Care Management, working for a time in surgical services general management in NHS acute hospitals. Sarah moved into quality improvement and for the last 11 years has been working locally, regionally and nationally on NHS change programmes.
Sarah is currently an Improvement Manager with the national Patient Safety Team at NHS IQ, where she takes a lead in supporting the Academic Health Science Networks in the running of the newly launched National Patient Safety Collaborative Programme. Sarah has extensive expertise in quality improvement science, change methodologies and programme management, and is a trained IHI Patient Safety Executive Officer.
