Owen is the programme director of the MSc in Continuous Improvement in Public Service at Buckingham University.
Owen began his research into Lean Improvement as one of the original research fellows at Cardiff University’s Lean Enterprise Research Centre in the mid 1990s.
He has led value stream management research; consultancy and learning & development projects for a wide range of private organisations from a variety of sectors. He has also worked with a number of Government Departments, Executive Agencies and NDPB’s to help improve their operational effectiveness.
Owen’s primary area of interest is how Policy Driven Organisations and Public Networks can develop and sustain cooperative behaviours that enable the practice of continuous improvement. For his latest research, an ethnographic study of The Determinants of Goal Congruence within a Public Network, Owen spent a year working within the Ministry of Justice. The findings of the project, funded by the EPSRC and Cardiff Business School, is being used to increase understanding of the ways that public organisations can deliver meaningful continuous improvement.
