James has over 20 years’ experience of leading large scale digital transformation programmes in the public and private sectors.
From introducing the London Congestion Charging Scheme during his time with Deloitte, to his central role in the security turnaround team for the 2012 London Olympics, he has a track record of delivering the successful digital transformation of high-profile public services.
As executive director of the Health Digital Services portfolio at NHS Digital, he is responsible for driving the essential health and care information and technology system change required to improve care and make it more efficient. His team is charged with building a user-led digital culture in health and care and is delivering benefits to the public through a wide range of programmes, from empowering patients with the self-care and prevention tools they need to take control of their own health to improving prescribing by giving pharmacists better access to patient information.
Before joining NHS Digital, James worked for private-sector organisations including British Gas, ntl, and Deloitte. James has a Master of Engineering from Heriot Watt University and is a graduate of the HM Government’s Major Project Leadership Academy at the Said Business School, University of Oxford.
