Bill Edwards is a leader in the business transformation needed to deliver better public services, more efficiently. With a background in both Digital Delivery and Marketing Communications, Bill led the development of Directgov, the UK’s ground-breaking transformation programme for citizen-facing online services, which has influenced governments around the world. A former UK Civil Servant, Bill co-founded CS Transform, a consulting and software business that has helped governments in over 40 countries since 2004. Bill developed the transformational business model that is used in both UK and global standards for transformation at city, regional and central levels.
