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  • Science & Technology
  • Management & Leadership

Digital Public Services: Simpler. Quicker. More Engaging.

  • Tuesday, 18 November 2014
  • Manchester Conference Centre
  • 08:30 - 16:30
  • Overview

Digital Public Services: Simpler. Quicker. More Engaging is an interactive event that allows delegates to pose their own problems that they’d like to see a digital solution to, which will then be considered in real-time throughout the conference by the whole audience.

The way we do business, the way we bank, travel, shop and communicate has irrevocably changed. Online activity and new technologies are a huge part of our everyday lives. Online services tend to be quicker and easier to use and public expectations are rising in tandem with the pace of technology. The way public services are accessed needs to be simpler and more convenient, services should be delivered at times and in ways that suit the people who use them. The Government Digital Strategy is leading a transformation in how public services are provided ensuring they are more agile, more flexible and fit for the 21st Century.

More needs to be done in the public sector to reap the benefits of the digital age. The use of digital public services lags far behind the private sector. According to the Digital Efficiency Report transactions online can be 20 times cheaper than by phone, 30 times cheaper than postal and as much as 50 times cheaper than face-to-face. It is estimated by moving services from offline to digital services the government could save between £1.7 and £1.8 billion each year. At Digital Public Services: Simpler. Quicker. More Engaging delegates will learn how digital technology can drive better services at lower costs.

  • Confirmed Speakers

  • Benefits of attending

  • Learn how the Government Digital Strategy is leading a transformation in how public services are provided and how strategies can be implemented across a range of local services.
  • Discover how digital technology can drive better services at lower costs.
  • Gain a greater understanding of how to develop services that are more agile, more flexible and fit for the 21st Century.
  • Enhance digital knowledge and skills and develop effective planning, implementation and measurement processes for digital services.
  • Explore the latest innovations and digital technologies that can help redesign services and deliver more efficient systems.
  • Increase take-up of digital transactions, increase inclusion rates and improve customer engagement and insight.

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Venue

Manchester Conference Centre

Manchester Conference Centre

Manchester Conference Centre is the ideal solution when searching for conference venues in Manchester. Top-of-the-range conference suites, 3 star value hotel accommodation, delicious dining and friendly service are the ideal components for a successful conference or event in the heart of the city centre.

The 18 conference rooms are decked out with all the mod cons including state-of-the-art AV technology, projectors and screens, free Wi-Fi and flip charts. Our clients cover the whole spectrum and include government organisations, trade unions, large corporate companies, non-profit organisations, health and education sectors and small to medium-sized businesses.

From the get-go we strive for excellence in everything we do and our dedicated team of conference professionals go all out to make sure your conference, event or exhibition runs like clockwork.

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